Frequently Asked Questions
Merge, Split, and Compress PDF Files Free
Find answers to the most common questions about our free and premium PDF tools. Whether you are converting, compressing, or merging files, this FAQ section will guide you step by step.
Is your PDF converter free to use?
Yes. Our free plan allows users to convert up to 10 PDF files per month at no cost. For unlimited conversions and advanced features, you can upgrade to our premium plan.
How many PDF files can I convert per day?
With the free plan, you can convert 10 PDFs per month. Our Pro plan offers unlimited conversions with no restrictions.
What formats can I convert PDF into?
You can convert PDF to Word, Excel, PowerPoint, JPG, PNG, and HTML. You can also create PDFs from these formats.
Can I merge multiple PDFs?
Yes, our Merge PDF tool allows you to combine multiple PDFs into a single file quickly and securely.
Do you support compressing large PDFs?
Yes. Our Compress PDF tool reduces file size while keeping good quality, making it easier to share or upload files.
Is it safe to upload my documents?
Absolutely. All file transfers are encrypted with SSL. Files are automatically deleted from our servers after 2 hours.
Do you keep a copy of my files?
No. Your files are private and automatically removed from our servers after processing.
Can I use your tools on mobile devices?
Yes, our website is mobile-friendly and works smoothly on Android and iOS browsers.
Do you have a desktop app?
Currently, we offer web-based tools. A desktop app is under development and will be released soon.
How can I convert Word to PDF?
Simply upload your DOC or DOCX file, and our tool instantly generates a high-quality PDF version.
Can I convert scanned PDFs to Word?
Yes. Our OCR (Optical Character Recognition) technology extracts text from scanned PDFs for editing.
Do you support batch PDF conversion?
Yes. You can upload multiple files at once and convert them together, saving you time and effort.
What payment methods do you accept?
We accept PayPal, Visa, MasterCard, and major international payment options for our premium plan.
Do you offer a free trial for premium?
Yes. You can try our Pro plan for 7 days with full access to unlimited tools and features.
Can I split a large PDF into smaller files?
Yes. Use our Split PDF tool to extract specific pages or split a large file into multiple documents.
Can I protect my PDF with a password?
Yes. Our Protect PDF tool lets you add a secure password to your files for extra privacy.
Can I remove a password from a PDF?
Yes, if you know the password, our Unlock PDF tool helps you remove it permanently.
How long does a conversion take?
Most conversions are completed within a few seconds, depending on file size and server load.
Do I need to install any software?
No. All tools run directly in your web browser. No installation is required.
Can I use your tools offline?
No. Our tools are cloud-based and require an internet connection.
Is the premium plan worth it?
Yes. With unlimited conversions, batch processing, and priority support, the premium plan is designed for professionals and businesses.
Do you support Mac and Windows?
Yes. Our tools work in any browser on Mac, Windows, Linux, Android, and iOS devices.
Do you keep my payment details?
No. Payments are processed securely by third-party providers. We do not store your credit card information.
Do you offer refunds?
Yes. If you are unsatisfied, you can request a refund within 7 days of purchase.
Can I edit a PDF after conversion?
Yes. Convert your PDF into Word, make edits, and re-convert it back to PDF if needed.
Do you support images other than JPG?
Yes. You can convert PNG, BMP, and GIF images into PDF as well.
Can I reorder pages in a PDF?
Yes. Our Reorder PDF tool lets you drag and arrange pages in the order you want.
What is PDF/A?
PDF/A is an ISO-standardized format for long-term archiving of electronic documents. We provide tools to convert PDF into PDF/A.
Do you support encrypted files?
Yes, but you must provide the password to unlock and process encrypted PDFs.
How do I contact support?
You can reach us via the contact form on our website. Premium users receive priority support.
Will my files lose quality?
No. Our conversion engine ensures your files remain high quality, whether it’s text, tables, or images.